lxtar's commitment to responsible gaming
Entertainment should be a source of fun — not problems. lxtar believes gambling should always be safe, balanced, and enjoyable. We are always here to support you.
What is responsible gambling?
Knowing your limits and sticking to them is what responsible gambling means.
Online gambling is a legitimate form of entertainment, but when it goes out of control it can have a negative impact on personal, financial, and family life. At lxtar, we firmly believe that every user should enjoy themselves within their limits. Our goal is not only to provide entertainment, but to ensure the wellbeing and safety of every player.
Responsible gambling means spending only what you can afford to lose, not playing beyond a set amount of time, and never viewing gambling as a source of income. At lxtar, we are committed to this principle. Using the various tools available on our platform, you can manage your own experience.
Remember — gambling is only for those aged 21 and above. Under no circumstances should minors be allowed to use this platform. If someone around you is struggling, encourage them to seek support.
Important Warning
Gambling is not a reliable source of income. Every bet carries the risk of financial loss. Do not bet more money in the hope of recovering what you have lost. This behaviour is a key sign of problem gambling.
Our protection tools
lxtar keeps these tools active at all times to help keep you safe.
Set a deposit limit
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait — this protects you from impulsive decisions.
Time-out feature
Need a short break? Take a time-out from 1 day to 6 weeks. During this period, no bets can be placed on your account. Once the time-out ends, you can reactivate your account yourself.
Self-exclusion
If you feel gambling is getting out of control, use the self-exclusion option. Your account can be closed from 6 months to permanently. This step is not easy to reverse — which makes it a strong protective measure.
Reality check
At regular intervals on lxtar, a message is shown on screen — how long you have been playing and how much money is involved. This reminder keeps you aware of your current situation.
Session time limit
Set a maximum time limit for each gaming session. When the time is up, the game will automatically stop. This is effective in preventing the habit of playing for extended periods.
24/7 support
If you have any concerns about gambling, contact us via live chat or email. Our Bengali-speaking support team is available around the clock. Your information will be kept completely confidential.
Signs of problem gambling
If any of these signs appear, seek help immediately.
- Placing more bets to try to recover lost money.
- Borrowing money from family or friends for gambling.
- Repeatedly trying but failing to quit or cut back on gambling.
- Lying to family or close ones about gambling.
- Neglecting work, studies, or family responsibilities because of gambling.
- Feeling restless or anxious when not gambling.
- Seeing gambling as a way to escape stress or sadness.
How to get support
If any of the above signs apply to you, contact us without delay. lxtar's support team is by your side in both Bengali and English, seven days a week, twenty-four hours a day.
Live Chat: Start a chat directly from any page on the platform.
Email: [email protected]
Our expert team will listen to your concerns, help you complete any necessary limit-setting or self-exclusion process, and, if needed, guide you toward professional support. Your information is completely confidential.
Simple steps to set limits
Secure your experience on lxtar in just a few steps.
Access Your Account
Log in to your lxtar account and go to Profile Settings.
"Responsible Gaming" menu
Find the "Responsible Gaming" section within Settings — all tools are available there in one place.
Choose your preferred limits
Deposit limit, session time, or self-exclusion — select whichever you need.
Confirm
Save the setting. Changes take effect immediately. Let the support team know if you need any help.
Protection of Minors
Keeping children and teenagers away from gambling is our social responsibility.
lxtar is only for individuals aged 21 and above. An age verification process is followed at the time of registration. Even so, we ask parents — please secure your device so that minors cannot access it.
Use parental control software on your device that restricts access to gambling-related websites. Always keep your password and login details private. Always log out before stepping away from your device.
If you suspect that a minor is using or attempting to use your account, inform our support team immediately. We will act promptly.
Responsible Gaming FAQ
Find answers to common questions here.
Stay safe, play with joy
We are always ready to ensure responsible gambling at lxtar. Set your limits, stay aware, and reach out to us for support with any issue.